Albert Mehrabian, Professor Emeritus, Psychology at UCLA, has been widely quoted as saying that communication is
• 7% words
• 38% tone of voice
• 55% body language
This is a simplistic précis of what his research revealed.
When we give a speech or presentation, which is more important – content or delivery?
Watch the video below to hear what Mehrabian really said.

Post written by Moira Beaton DTM

For more information about Moira go to www.moirambeaton.com